Learn how businesses are adapting their operations to depend less on on-site interactions and more able to do business virtually from anywhere.
Our current reality has introduced new ways of working. Virtual delivery, digital service models and remote employee experiences deepen customer relationships and reduce risks. Organizations need ways to conduct seamless and efficient business from anywhere. For some businesses, the shift is underway and they are thriving, but for many others, this shift has just begun, and it may be daunting.
Centric Consulting’s President Larry English kicks off the webinar with an introduction to Business Anywhere, our digital-first vision to empower organizations to thrive through new technologies and new ways of doing business. Centric’s Experience Design Lead Colin McGee and People & Change Lead Steve Jenkins host the webinar, featuring panelists:
- Nick Restrepo, VP of Sales at World Emblem
- Kate Terrell, Chief People Officer at Aktana
What You Will Learn
Our panelists share real-world examples of how their businesses have adapted to conduct business from anywhere—many due to the COVID-19 pandemic, and some driven by other market dynamics. Our speakers and panelists conclude the webinar with a Q&A.
The webinar focuses on:
- Diving into our Business Anywhere approach to modernizing the customer, employee and supplier experience.
- Redesigning Aktana’s global professional services and operations to enable a consistent customer experience.
- Returning to “normal” with better digital tools and processes at World Emblem.
VIEW THE WEBINAR
Speakers
Larry English, President
Larry English and his like-minded pals founded Centric with a focus on changing how consulting was done by building a remote company with a mission to create a culture of employee and client happiness.
To learn more about Larry and how to become an office optional company, visit LarryEnglish.net.
Steve Jenkins, People and Change Practice Lead
Steve Jenkins is responsible for leading our People and Change practice, including strategy, business development, practice management, delivery excellence and team leadership.
To learn more about Steve, read his bio here.
Colin McGee, Customer Experience Design Practice Lead
Colin McGee leads our Experience Design Practice and the company’s digital transformation and modernization efforts for financial services, automotive, and retail clients, increasing revenue while decreasing cost-to-serve measures.
To learn more about Colin, read his bio here.
Kate Terrell, Chief People Officer at Aktana
Kate Terrell has a unique background that spans over 20 years across a variety of human resources, learning, change management, and consulting experiences, working in mid and large companies.
To learn more, visit aktana.com.
Nick Restrepo, VP of Sales at World Emblem
Nick Restrepo's focus on client satisfaction has led World Emblem to create a new group of Territory Account Managers solely responsible for building and growing their current base as well as implementing a Sales Director’s team exclusively focused on growth in new markets for World Emblem.
To learn more, visit worldemblem.com.